Contact Us

We understand the importance of communicating with you and therefore have ensured that we provide various methods for you to communicate with us. Our direction for the use of these various methods to help you effectively communicate with us are as follows:

For your immediate general enquiries about our products or purchases you can use the 'popup chat' that you will find active between the hours of 9:00 - 19:00 respective of your country's timezone. The chat option is found in the bottom right corner on our website as you browse. We have modernised our website chat option by incorporating WatsApp - the popular and most used messaging service worldwide.

If for any reason this method of communication is unavailable to you then your next best option is to email us at one of the email addresses found below depending on the nature of your query.

For general product or purchases information please use the email address support@kiddolights.com. For returns enquires please use the email address returns@kiddolights.com. 

You will find that our email response time is fast because we have feedback systems in place that rates the level of performance of each respondent in relation to their speed and service. This is to ensure we are constantly providing great customer service.

EMAIL:

support@kiddolights.com

returns@kiddolights.com

PHONE:

+44 20 7476 1721

+1 212-601-9289

 

ADDRESS:

MAIN OFFICE UK

INTERNATIONAL HOUSE

12 CONSTANCE STREET

LONDON

UNITED KINGDOM 

E16 2DQ

 

MAIN OFFICE USA

STARK OFFICE SUITES

PLAZA DISTRICT

MANHATTAN

110 E 59th St 23rd FLOOR